Return Policy Foyo.lk

Our return policy valid only for 14 days from the purchase date. Exceeding 14 days is not applicable for any refund or exchange.

To be eligible for our return policy, your item as to be unused and remain the same condition. Packages has to be returned in original package. And need to hand over the original receipt. If the item is damage, we have a right to cancel the refund.

Refunds

1. Once your return is received will inspect and send you an email to notify the status of the refund..

Sale items

1. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges

. We accept items If they are only defective, damage during a delivery or has a technical error. You need to log the complain within 14 days.

Shipping a Refund Item

1. Before you send your product, you need to send you complain attaching the invoice to [email protected].
2. You will be responsible for paying for your own shipping cost for return item.
3. Shipping cost are non-refundable.
4. If you are shipping a refund item over Rs. 10,000, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.